Here at New View, we’re always happy to help answer any questions that you may have about our products or our services – it’s all part of the great customer service we strive to provide. Below are some FAQs that are commonly asked to try and help our customers out. If you can't find the answer on our website, drop us an email or give us a call.

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What's the difference between PVC and uPVC?

PVC and uPVC are acronyms for the same product.

The ‘PVC’ part stands for Polyvinyl chloride, one of the world’s most-produced polymers. The ‘U’ refers to it being ‘un-plasticised’. When modified, PVC can be used to manufacture a wide range of products, encompassing everything from shoes and bags to window frames! 

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Should I choose Double or Triple Glazing for my new windows?

This depends on what you want to achieve and to be honest, this answer is best served after a discussion at a free surveying callout.

Double-glazed windows have two panes of glass and triple-glazed units have three. Generally, triple-glazed windows are better at retaining heat and preventing cold spots. They can also help reduce noise from transferring into your property from external sources.  One thing to consider, however, is the cost difference between double- and triple-glazed windows. With the extra glass, triple-glazed units tend to cost considerably more. 

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What colours can I have my new windows and doors in?

We can pretty much do any colour you would like, we try to cater for everyone! You can even have different coloured frames on the inside and outside!

If you want to keep things traditional, then you could go for an always popular white or cream finish. If it’s something modern that you’re after, you can’t go wrong with our stylish selection of greys, greens and black. We also have some bright and bold options for those who want to make a real statement! As well as solid colours, we also have a beautiful collection of wood grain finishes. 

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What is the difference between a conservatory, an orangery and an extension?

As technology, manufacturing expertise and design have evolved over the years, the lines between these three types of living space have blurred. Quite simply, your living space can be whatever you want it to be!

Traditionally, a conservatory would be something that’s mainly glass; a room with both glass walls and a glass roof that provides views of your garden and sky. However, these days you can get a conservatory with a tiled roof or one with dwarf (small) walls.

A feature of an orangery is its pillars. These and the surrounding brickwork give the room a more luxurious feel and add extra privacy to the space. Orangeries also tend to have a pelmet around the roof which helps with insulation. 

Conversely, extensions are normally designed to replicate the style and feel of your existing property. Much incorporate solid brickwork and a solid tiled roof. These days, the roof can be hybrid in nature and feature full-length glass panels, a lantern or Velux windows.

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Should I choose a tiled or glass roof?

This depends on how you plan to use your room, which direction it will face and, of course, your budget.

If it’s natural light, brilliant outside views and a naturally airy-looking space you’re after, then a glass roof is the way to go. With plenty of solar-controlled glazing available, you can get a glass roof that’s suitable for use all year round.

For a roof that fits in a little more with your existing property and provides extra insulation and privacy, then a solid tiled roof might be best. You can always go for a mix between the two and combine a solid room with glass panels and Velux windows.

If you’re undecided, visit your nearest showroom or book in for a free home survey and we’ll discuss all the available options.

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Do I need planning permission to replace my existing conservatory roof?

Planning permission isn’t required if you are replacing a roof on an existing structure. However, Building Regulation Control is mandatory, and a property sale cannot be made without this. 

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