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Our Customer Journey

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Surveying

A member of our team will visit you in your home, take  any measurements needed and check any design-specific details.

We will be more than happy to discuss any specific requirements you have and bring along any literature to help you make a decision.

 At New View, any installation always begins with an accurate survey and a good understanding of your needs. We'll then go away and construct a bespoke quote for you.

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Schedule of Works

Once you accept a quote from us, we will then begin to construct a timeline of your works and provide you with a schedule of works around your needs and requirements. We'll coordinate all fitting,  building teams and any other works required around the programme to make sure its all completed on time and to plan.

One of our team will also contact you ahead of time to discuss any access requirements, such as power and water and to confirm dates and times of the programme.

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Installation and Construction

Our fitting team will arrive on site as agreed and will discuss with you the work plans again before any work begins. The fitting team will keep you up to date throughout the process. 

At all stages of the process, New View will manage all the various tradespeople involved in delivering your project. That way, you can sit back and relax in the knowledge that everything is being taken care of. The fitting team will clean down at the end of each day and make sure everything is tidy and secure.

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Final Touches

Once everything is completed, we will ensure that you’re satisfied with the work and rectify any final snagging. We'll clean down all working locations and any new products we have fitted, leaving your home exactly as we found it.

Then, you’re free to enjoy your brand-new home works. We're only a phone call away for any questions, feedback or support you may need.

Why Choose us?

Reliable Customer Service

Every single person working at New View is expected to uphold the very highest standards in everything they do. They are also firmly committed to helping our customers achieve their goals.

The Best Quality

Everything we provide is manufactured to the top standards are are quality checked before arrival and again before fitting to ensure to smoothest works.

Locally Manufactured

All our products are made in the UK (Lincolnshire, to be exact) by highly skilled craftsmen. This means you can be assured your purchases are supporting local business.

Security as a Priority

Protecting you, your family and your home are at the heart of what we do. We use the industries top standard fittings to ensure we give you the piece of mind of security and safety.

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Ready to make changes to your home?

Visit our Showroom today!

Everyone is welcome to come in and browse around our showroom based at Sutterton, Lincolnshire, where our friendly sales team will be pleased to help with any questions you may have.

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